Checking Cellular Connection on your KAREWatch™ MG
Checking Cellular Connection on your KAREWatch™ MG
To ensure that you're KAREWatch™ MG can fully connect to a cellular network, charge your KAREWatch™ MG fully using the magnetic USB charging cable faced down to avoid accidental disconnection of the magnets. It may take up to 15 minutes to display a charging icon on the watch. While plugged in, your KAREWatch™ MG will be unresponsive.
There are two ways we suggest you can try to check your cellular connection:
- If you see a sideways triangle in the indicator bar, this means “no service.” Please wait a few minutes for the watch to obtain the network’s signal. Try stepping outside and restarting your device. If that fails, please get in touch with us at help.KAREWatch.com, or call +1 (855) 932-KARE.
- If you are having difficulties locating or communicating with the watch in general, delete your device from the app and re-register it with the watch's QR Code (RegCode). If you continue to have trouble connecting to your KAREWatch™ MG, please get in touch with us at help.KAREWatch.com call +1 (855) 932-KARE.
DISCLAIMER: The content, products and services offered by KAREWatch™ MG are provided to educate consumers on health care issues and do not constitute the practice of any professional health care service. Nothing in such content, products or services should be considered or used as a substitute for, medical advice, diagnosis or treatment. KAREWatch™ MG makes no representation or warranty that any particular service or product is safe, appropriate or effective for you. If you have or suspect that you have a medical problem or condition, please contact a qualified health care professional immediately, or, if you are experiencing a medical emergency, call 911 for emergency medical help. KAREWatch™ MG is only a medical reference guide device.
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