Orders & Subscriptions

Orders & Subscriptions

Placing Orders

1. When placing an order for KAREWatch™ MG, visit www.KAREWatch.com, and proceed to checkout.
2. Input your correct Contact and Shipping Address details. 
3. Select an option to purchase KAREWatch™ MG with a one-time payment or in a 3-month installment.
4. Select a payment method. Make sure to input the correct details of your card or your Paypal account.
5. Review your order summary, and choose Pay. 
6. Go to your registered email inbox to check if you have successfully received your Order Confirmation. 

If you need more help on placing orders, please chat with us at help.KAREWatch.com, or call us at 855.932.KARE

Subscription to Premium Package

 The Premium Subscription will be activated after 30 days from delivery date. 

Returns, Replacements, and Refunds

When you purchase a KAREWatch™ MG, you are entitled to a 30-day Money Back Guarantee for the return or replacement of the device from the date of your purchase. The returns, replacements, and refunds are handled case by case according to consumer policy and will depend on the extent of the device issues. 

To process returns, replacements, and refunds,  chat with us at help.KAREWatch.com, or call us at 855.932.KARE

Subscription Cancellation

To cancel your KAREWatch™ MG subscription-30, chat with us at help.KAREWatch.com, or call us at 855.932.KARE, and our support executives will assist you on your cancellation. The confirmation of your cancellation request will then be emailed to you for your reference.  



    • Related Articles

    • Premium Subscription & Plan Details

      For only $29.95 per month, you will get all the basic premium features. Home and On The Go (4G Enabled) SOS Calling Feature (4G Enabled) GPS History Tracking Geofencing Alerts & Notifications Fall Detection (Alert & SOS Calls) Two-Way Voice and Video ...
    • Issues on your KAREWatch™ MG

      We want you to have the best experience in using your KAREWatch™ MG. Should there be an issue with its functionality or device parts, please do not hesitate to request for product inspection, and replacement or refund. Chat with us ...
    • Fall Notification

      Enable Fall Notification to alert family members of the quick movement met with a sudden stop. 'Fall Notifications with Call' requires that 'Fall Notifications' is also switched on. Please note that fall detection of KAREWatch™ MG does not detect ...