Help Article about Set up SOS Calls on KAREWatch MG

SOS Calling Feature

The Push-Button SOS Call connects directly to 911

For all KAREWatches™, the Push-button SOS Call directly connects the user to 911. This allows the user to immediately speak to a live agent to request for emergency response.

To make an SOS Call, press and hold the SOS button (the lower side button) on the KAREWatch™ for 3 seconds. 



DISCLAIMER: Watch this video for more information: https://vimeo.com/701756039.  The content, products, and services offered by KAREWatch™ MG are provided to educate consumers on healthcare issues and do not constitute the practice of any professional healthcare service. Nothing in such content, products, or services should be considered or used as a substitute for, medical advice, diagnosis, or treatment. KAREWatch™ MG makes no representation or warranty that any particular service or product is safe, appropriate, or effective for you. If you have or suspect that you have a medical problem or condition, please contact a qualified healthcare professional immediately. If you are experiencing a medical emergency, call 911 for emergency medical help. KAREWatch MG is only a medical reference guide device. Also, please note that due to wearing a smartwatch, the fall detection sensors may not detect 100% of falls. ***ALL EMERGENCY SOS & FALL ALERT CALLS TO 911 REQUIRE ACTIVE CELL PHONE COVERAGE.

    • Related Articles

    • Enabling Call Rejection

      To ensure security from unknown callers, you can enable call rejection on the app. Only callers who are added as contacts will be received. Here's how to enable call rejection: On your KAREWatch™ app, go to 'SOS Numbers'. Select 'Add'. Then, register ...

    • Video Calling Feature

      Enjoy HD video calls between the KAREWatch™ MG and the KAREWatch™ app with trusted and approved Family Members. “Family Members” are individual KAREWatch™ app account holders who have scanned and added the watch to their account and had the ...

    • Fall Notification

      Enable Fall Notification to alert family members of the quick movement met with a sudden stop. 'Fall Notifications with Call' requires that 'Fall Notifications' is also switched on. Please note that fall detection of KAREWatch™ MG does not detect ...

    • Sound Guardian

      KAREWatch™ MG can be configured to monitor one-way audio from the watch without any notification on the watch. Enter your phone number (not the watch) and press Activate Call Back to receive a one-way call back from the watch with an open line. ...

    • Premium Subscription & Plan Details

      For only $29.95 per month, you will get all the basic premium features. Home and On The Go (4G Enabled) SOS Calling Feature (4G Enabled) GPS History Tracking Geofencing Alerts & Notifications Fall Detection (Alert & SOS Calls) Two-Way Voice and Video ...