Issues on your KAREWatch™ MG
We want you to have the best experience in using your KAREWatch™ MG. Should there be an issue with its functionality or device parts, please do not hesitate to request for product inspection, and replacement or refund. Chat
with us at help.KAREWatch.com, or call us at 855.932.KARE.
Reach out to us in case of the following issues:
1. Device doesn't charge.
2. Missing charger.
3. Device doesn't connect to the cellular network.
4. Broken or missing parts.
5. No sound during calls even after fixing volume settings.
6. No notifications even after setting them up.
7. Other issues not mentioned above.
DISCLAIMER: Watch this video for more information: https://vimeo.com/701756039. The content, products, and services offered by KAREWatch™ MG are provided to educate consumers on healthcare issues and do not constitute the practice of any professional healthcare service. Nothing in such content, products, or services should be considered or used as a substitute for, medical advice, diagnosis, or treatment. KAREWatch™ MG makes no representation or warranty that any particular service or product is safe, appropriate, or effective for you. If you have or suspect that you have a medical problem or condition, please contact a qualified healthcare professional immediately. If you are experiencing a medical emergency, call 911 for emergency medical help. KAREWatch MG is only a medical reference guide device. Also, please note that due to wearing a smartwatch, the fall detection sensors may not detect 100% of falls. ***ALL EMERGENCY SOS & FALL ALERT CALLS TO 911 REQUIRE ACTIVE CELL PHONE COVERAGE.
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